Free up Viki storage
Rakuten Viki stores episodes you save for offline viewing, plus a watch cache so the next episode starts quickly. Your watchlist stays on your account. Removing a download only deletes the file on this phone.
See how much space Viki is using
iPhone
- Open the iPhone Settings app.
- Tap General > iPhone Storage.
- Tap Viki.
Android
- Open your phone Settings > Apps.
- Tap Viki.
- Tap Storage or Storage and cache.
Viki does not have a WhatsApp-style storage screen. Open Downloads to see episodes on this phone.
Delete downloads
- Open Viki and tap Downloads (sometimes under your profile).
- Tap a series or episode and remove the download.
Full series take the most space. The show stays on your watchlist and can be downloaded again later.
Change download settings
- Open your profile and tap Settings.
- Open Downloads if listed.
- Set a lower download quality, and turn off cellular downloads if that toggle is shown.
Clear Viki cache on Android
- Open your phone Settings > Apps > Viki.
- Tap Storage or Storage and cache.
- Tap Clear cache.
Do not tap Clear storage / Clear data unless you mean to reset Viki on this phone. That signs you out and removes local downloads. Watchlist stays on your account.
iPhone does not offer a separate Viki cache button. Delete items under Downloads, or offload the app in iPhone Storage if the system total stays high.
Reinstall the app if storage is still high
If you already cleaned media and Viki still looks huge, a fresh install can clear leftover cache and temp files that are hard to reach by hand.
- Downloads will need to be re-downloaded after you sign in. Your account keeps the watchlist and history.
- Delete the app from your phone.
- Restart your phone.
- Install Viki again from the App Store or Google Play.
- Sign in and restore from backup if the app offers it.
This often frees a lot of space. You may need to download some media again after restore.
What to do next
After Viki is lighter, check your photo library for duplicates and similar shots. That is what Dedupo is for.
More app guides: Free up app storage.